I have used all types of software to run an AV business. Some software can run every application to manage a project from start to finish. Others are piece-meal. Be very careful when looking at software packages. Quite typically software is oversold by the rep and doesn't follow-though with all the promises made. I have seen many software packages customized to meet AV integration requirements. Changes, revisions and add-ons' cost a lot of money. Even software that claims it can do everything often requires custom programming. I have seen companies spend anywhere from $100,000.00 - $500,000.00 for software and even after spending that much money more often than not systems and processes related to the software are very clunky. At this point in time you would think that we would have figured everything out. It possibly could be because AV is such a niche industry that you can't quite fit a "square" software peg into a "round" requirement.
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